Want to start reading immediately? Get a FREE ebook with your print copy when you select the "bundle" option. T&Cs apply.
- Shop
- KoganPage+
- Discover
- Resources For...
- Authors
- About
- Shop
- KoganPage+
- Discover
- Resources For...
- Authors
- About
Putting the Customer at the Centre of Your Organization
9 January 2019
In today’s world reputational risk is more fragile than ever before - customers can share their experiences with thousands of people easily through social media.
In this video, Oliver King, co-author of Customer-Driven Transformation, discusses the benefits of a customer-centred approach for business strategy and risk.
Subscribe for inspiring insights, exclusive previews and special offers
For information on how we use your data read our privacy policy
Headless Content Management with Blaze