Shipping & Handling

Our products are available for delivery worldwide. Books delivered to the US and Canada are shipped from La Vergne, TN, and books to all other locations are shipped from the UK.

Delivery Times and Costs

UK

Postage is free for orders delivered in the UK. As part of our commitment to sustainability, we use a print-on-demand service for the majority of our books.

Once an order is made, the book is then printed before being sent out via Royal Mail 2nd class and can be expected within 3-5 working days from dispatch. Please allow for potential localized postal delays – especially during public holidays.

US

Postage is free for orders delivered in the US. Orders will be shipped for free from La Vergne, TN. Orders under $250 will be sent via the United States Postal Service (USPS). Orders over $250 will be sent via UPS Ground. Due to global supply chain disruptions and staffing shortages, book orders may take at least 14 business days to deliver via USPS. Actual delivery times may vary based on your local postal service.

Canada

Shipping and handling is $5.95 USD for all orders. Orders placed for delivery in Canada are shipped via untracked international mail. Due to global supply chain and staffing shortages, orders to Canada should be delivered within at least 28 working days from dispatch. This can vary based on your local postal services and customs regulations.

Europe

Orders placed for delivery in mainland Europe should be delivered within 4-7 working days from dispatch. This can vary based on your local postal services, customs regulations and any potential Brexit delays. Shipping costs are £4.99 per order plus £2 per additional book (excluding pre-orders).

Rest of World

Orders placed for delivery outside of the UK and mainland Europe aim to be delivered within 6-10 working days from dispatch. This can vary based on your local postal services and customs regulations. Shipping costs are £9.70 per order plus £5 per additional book (excluding pre-orders).

Pre-Orders and Print on Demand Titles

Pre-order items are always treated as separate shipments and cannot be consolidated and shipped together with available titles. Each pre-order title will be charged shipping and handling in the initial order and mailed as soon as they become available.

Customs Information

When ordering Goods for delivery overseas you may be subject to import duties and taxes, which are levied once the Goods reach the specified destination. Any additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. For more information, see here.

Frequently Asked Questions

Q: What do I do if my book hasn't arrived?
A: If your order has not arrived after the length of time outlined above, please contact kpinfo@koganpage.com

Q. What is the IOSS number for Kogan Page delivery to the EU?
A. The IOSS number used for customs and delivery to the EU is IM3720003073