0 Items: 0
Basket

Want to start reading immediately? Get a FREE ebook with your print copy when you select the "bundle" option. T&Cs apply.

Chris Daffy

Chris Daffy was the founder of The Marketing Group, The Academy of Service Excellence and The Leadership Forum. In 2007 he was made a Companion of the Institute of Customer Service.

More from Chris Daffy
Creating Customer Loyalty (9780749484309)
Buy Now
Article
How are AI-driven Chatbots Affecting Customer Loyalty?


Subscribe for inspiring insights, exclusive previews and special offers

For information on how we use your data read our privacy policy
© 2024 Kogan Page Ltd

Head office: 45 Gee Street, 2nd Floor, London, EC1V 3RS, UK
US office: 8 W 38th Street, Ste 902, New York, NY 10018, USA

Headless Content Management with Blaze

Secure payments